Graduate Turkish Speaking Customer Service Representative

29.06.2018 - @Turkish Jobs
İlan Detayı

The role is for a Graduate Turkish Speaking Customer Service Representative based in Stockton-On-Tees. The client are looking to see candidates who are fluent in English and French, past experience in a customer service or sales role and with excellent communication skills and telephone manner. Client Details The client are a market leader in Stockton-On-Tees. Description The key responsibilities of the Graduate Turkish Speaking Customer Service Representative are include but are not limited to: Reporting to the Customer Service Manager Ensuring all duties are carried out at all times in compliance with the company’s conduct policies and guidelines. Completing the order process from receipt of customer orders through to dispatch and then invoice, using standard SAP processes and functionality. Proactively respond to customer queries e.g. order status, order amendments, thereby ensuring a high level of customer service. Monitoring customer account and/or order book status on a regular basis, resolving problems with potential customer impact e.g. credit blocks, delivery issues. Controlling the delivery process within SAP, preparing associated documentation for goods dispatch. Ensure all processed dispatches are ready for billing, system housekeeping is up to date, and all outdated stock demands are removed promptly. Referring availability and forecast issue … View full post on Latest jobs matching “turkish” from Totaljobs.com


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