Turkish Service Desk Analyst

07.06.2019 - @Turkse Vacatures
İlan Detayı

Turkish Service Desk Analyst Peterborough, Cambridgeshire £20,000 – £25,000 Permanent Are you in customer service wanting to go in to a 1 s line IT support role? Will you be able to provide a high level of customer service whilst providing solutions to tight deadlines? Do you have a keen interest in IT? Then this Turkish Service Desk Analyst Role may be for you! My client is a fast growing MSP that is looking to grow their IT team. To do this they are looking for a Turkish Service Desk Analyst to support IT related issues on a daily basis. You must be enthusiastic and have a passion for technology. A good knowledge and understanding of IT systems is desirable however full training and support will be given to improve your skillset and develop your knowledge in key areas. There will be times where you will be expected to work without supervision so a mature attitude and work ethic is crucial. Key Responsibilities: To solve and troubleshoot IT issues within agreed deadlines Translate from Turkish to English and log all tickets on the ticket management system. To escalate all key decisions to the correct decision makers such as your Line Manager as they arise. To develop, mentor and support your own skill set and knowledge base. Essential Skills: Previous experience in a customer s … View full post on Latest jobs matching “turks” from Totaljobs.com

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